- Do clients need to log in to approve?
- No, on Business and above. Each approver gets a personal link by email that opens the item, its versions, the history and the thread, and lets them approve, request changes or decline. The link is theirs alone and expires after 60 days. Clients who are in the portal see the same thing there.
- Can I show which version the client approved?
- Yes, always. Versions never change, and each decision is recorded against the version it was given on, with the person's name and the time. For campaign creative, the approved version is also locked as the version that shipped.
- What if the client says yes on the phone?
- Open the item, choose them under 'Record an answer for', and record it. It counts as their answer in their round, and the history shows it was recorded by you.
- What can be approved?
- Files such as PDFs, images and documents, links such as a Figma page, a Google Doc or a staging site, files from Google Drive, campaign deliverables and social posts. Canva and Figma designs link to the project from Pro.
- Which plan includes approvals?
- Sending work for approval is included on Pro and above. Clients answering from an emailed link is on Business and above, the client portal on Business Pro and above, and approvals in rounds on Business Pro and above.